Category: Our Process

I got tired of writing reports that showed lead volume going up while the client’s bank account stayed flat, and I think most firm owners have had the same experience with their agencies, where the dashboard looks great but nobody can connect it to the deposit.

I built this tracking system because I spent 10 years at Percy Martinez watching the gap between what agencies reported and what actually showed up in the case management system, and the two numbers almost never matched.

Most agencies count a form fill as a delivered lead. We don’t send it to you until we know the person has a case in your jurisdiction, within the statute, with something that looks like liability, and they actually pick up the phone.